Your medical complaints and feedback are important to us
We constantly strive to improve Docly, scrutinising every detail of our service. Despite this, problems and dissatisfaction occasionally arise, and when they do we want to do our best to fix them, find out why they happened, and learn from them — so we can prevent them from occurring again.
The most important part of this process is listening to our patient's medical complaints and feedback. Your insights give us the opportunity to learn from our mistakes and become a better healthcare provider.
So, if you have any medical complaints or feedback, please don't hesitate to contact us. We care that you care and investigate every complaint and piece of feedback we receive before getting in touch with you to follow up each issue.Leave a medical complaint or feedback